Terms&Conditions

T's & C's

This website and the mediation services offered through it are operated by D du Randt Consulting (Pty) Ltd, based in South Africa.

We provide private mediation services to help participants discuss disputes and explore possible settlement. The mediator remains neutral and does not provide legal advice, decide the dispute, or guarantee that an agreement will be reached.

Each participant is responsible for obtaining independent legal advice where necessary. Any settlement becomes binding only when recorded and signed by the relevant parties.

Bookings are confirmed only after payment has been received, unless otherwise agreed in writing. Prices are displayed and charged in South African rand (ZAR).

Online payments are processed securely by Payfast. We do not receive or store customers’ complete card or banking details.

A booking may be cancelled or rescheduled by emailing info@drinnette.co.za.

• Cancellations made at least 48 hours
before the session qualify for a full refund.
• Cancellations made less than 48 hours
before the session may be subject to a
reasonable cancellation fee. 
• No refund is due for a session already
provided or for failure to attend without
notice.
• If we cancel a session and cannot arrange
a suitable alternative, the amount paid will
be refunded in full.

Mediation communications will be treated as confidential, subject to applicable law, safeguarding obligations, threats of harm, and any written agreement between the participants.

These terms are governed by the laws of the Republic of South Africa. Any dispute concerning these terms will fall under the jurisdiction of the appropriate South African courts.

By booking and paying for a mediation session, you confirm that you have read and accepted these Terms and Conditions.